Me, at my local Vodafone store: "Hello, I'd like to reactivate the internet on my phone."
Store clerk, looking at my iPhone4 with great suspicion: "You get internet on that thing?"
Me, slightly baffled by her ignorance: "Um, yes. It's been working for months now, I just need to top up my monthly credit because it has expired. It costs 50 pounds."
Store clerk: "Ok, let me check our internet plans." She proceeds to do some typing and scrolling on a computer.
Fast forward about five minutes. No really, it took that long.
Store clerk: "Oh yes, it seems we do have pre-paid internet packages. What type of phone do you have?"
Me, still baffled, growing impatient: "An iPhone 4. I would like to get the 50 pound package. It lasts one month."
Store clerk, after she has done some more typing and scrolling: "That will be 50 pounds, please."
Me, bank card in hand: "Do you take cards?"
Store clerk, now looking at my bank card with great suspicion: "Yes, we do, but that card won't work. It hasn't got the right logo on it."
Me: "Well, it worked last time. Can you please try? I don't have any cash on me."
Store clerk: "No, it won't work. Please come back for your purchase when you have cash."
At this point I just didn't know what to say anymore, so I rolled my eyes at her, and said 'wallahi, inti homaar!' ('My God, you're a donkey', a pretty serious insult around here) and left.
Another dent in my trust in the competence and overall intelligence of the Egyptian people.
Via: Ester Meerman
Original Blog Post : Stories from Cairo - What I learned today (5): Hiring standards at Vodafone Egypt are low
Mohamed Jimi, member of the band Salalem. The band behind "Shoukran Vodafone" TV ad song.. huh! OPS.. No, he didn't say "Shoukran Vodafone" but "@VodafoneEgypt: your signal reception in mokattam sucks"
Jimi's complian came after 20 times complaining to Vodafone's abysmal network coverage!
"Shoukran Vodafone" campaign been a complete failure & drove tremendous anger during the holy month of Ramadan..as the campaign based on people "Thanking Vodafone"! which lead to a massive criticism due communication shutdown during the Egyptian revolution.
"Vodafone Thank you for WHAT?"